Virtual Dental Receptionist
New
H
Hunt StDental Services
Philippines, Monday: 9:30 AM – 7:30 PM (AEST); Tuesday to Friday: 7:30 AM – 6:30 PM (AEST)Contract
Salary1,500 - 2,000 AUD per month
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Job Details
- Languages
- English
Requirements
- Previous experience in dental reception or healthcare administration preferred.
- Strong written and verbal communication skills in English.
- Experience using dental software systems (e.g., Dental4Windows, Core Practice, or similar).
- Excellent organisational skills and attention to detail.
- Reliable internet connection and a quiet, professional workspace.
- Positive attitude, empathy, and a commitment to patient care.
- Must be based in the Philippines.
- Willingness to disclose existing ongoing roles or client work.
- Willingness to reflect this engagement on a LinkedIn profile as an Independent Contractor.
Responsibilities
- Answer phone calls promptly and professionally, addressing patient enquiries and concerns.
- Manage patient bookings using online dental software, including scheduling, rescheduling, and updating patient records.
- Contact patients to confirm unconfirmed appointments 48 hours prior and manage schedule availability.
- Maintain accurate and well-organised patient notes and communication records.
- Lodge superannuation release applications for patients.
- Assist patients in setting up payment plans and ensuring all payment details are correctly recorded.
- Keep email inboxes and online communication platforms updated and organised.
- Request deposits from patients to secure initial consultations and treatment plans.
- Collaborate closely with the clinical and management team to ensure smooth daily operations.
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