Strategic Services Director
New
Based in the United StatesFull-TimeDirector
Salary$80,000–$160,000 plus performance-based bonus eligibility
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Job Details
- Experience
- 10+ years
- Required Skills
- Business DevelopmentSalesforceAccount Management
Requirements
- 10+ years of experience in sales, business development, or account management within life sciences or clinical research services
- Strong expertise in IRB and IBC processes, regulatory frameworks, and human research protection environments
- Deep understanding of the clinical research ecosystem, including sponsors, CROs, and research institutions
- Proven ability to develop and execute strategic territory and account plans
- Strong consultative selling and relationship-building skills with senior-level stakeholders
- Excellent communication skills, both written and verbal, with the ability to present complex solutions clearly
- Experience using CRM platforms such as Salesforce for pipeline and account management
- Strong business acumen with the ability to identify client needs and translate them into solutions
- Ability to work independently in a remote, fast-paced, and highly specialized environment
- Willingness to travel 25–50% as required
Responsibilities
- Lead strategic sales efforts for IRB and IBC service offerings across new and existing accounts within the clinical research and life sciences sector
- Develop and expand long-term relationships with key stakeholders, including research institutions, sponsors, and operational leaders
- Own the full opportunity lifecycle, including discovery, solution design, proposal development, pricing, and contract negotiation
- Collaborate closely with internal commercial, operational, and delivery teams to ensure aligned and high-quality solution execution
- Conduct market and competitive analysis to identify opportunities and refine positioning of IRB and IBC services
- Drive new business development through proactive outreach, networking, conferences, and targeted prospecting
- Manage pipeline activity, accounts, and engagement tracking through CRM systems such as Salesforce
- Support field marketing initiatives, including events, webinars, and industry conferences to strengthen market presence
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