Sales and Customer Success Specialist

New

BrazilContractMiddle

Salary$450 biweekly

Apply NowOpens the employer's application page

Job Details

1+ year of experience in sales, customer support, or phone-based customer-facing roles.
Fluent English communication skills, both spoken and written.
Strong ability to handle conversations naturally, confidently, and without relying on rigid scripts.
Highly proactive mindset with strong ownership and ability to work independently.
Comfortable managing multiple leads, follow-ups, and customer interactions simultaneously.
Experience using CRM tools (e.g., GoHighLevel or similar) is a plus.
Strong organizational skills and attention to detail in tracking and updating information.
Ability to work in a structured remote environment with fixed working hours.
Reliable home office setup (computer, headset, stable internet, and quiet workspace).
Customer-focused, empathetic, and solution-oriented communication style.

Respond quickly to inbound leads across phone, email, text, and web forms to maximize conversion opportunities.
Conduct engaging, natural sales conversations to understand customer needs and present services clearly and confidently.
Guide prospects through pricing, service options, and booking decisions, closing sales effectively.
Manage structured follow-ups using calls, texts, and emails to maintain a strong conversion pipeline.
Support customer success activities, including post-service check-ins, feedback collection, and review requests.
Handle scheduling changes, rescheduling requests, and customer inquiries with accuracy and responsiveness.
Maintain accurate CRM records, ensuring all lead interactions, notes, and pipeline stages are updated.
Escalate complex issues when necessary while ensuring clear documentation and communication.
Contribute to improving scripts, messaging, and follow-up processes over time.

View Full Description & ApplyYou'll be redirected to the employer's site