General VA / Business Operations Coordinator
New
R
RemotelyElectrical Contracting
Philippines, Australian business hours (AEST)Full-TimeMiddle
SalaryUp to AUD 1,200 per month
Apply NowOpens the employer's application page
Job Details
- Languages
- English
- Experience
- 2-5 years
- Required Skills
- Customer serviceCanva
Requirements
- 2-5 years of experience in administration, customer service, operations support, or virtual assistant roles
- Strong verbal and written English communication skills
- Comfortable speaking with customers over the phone
- Excellent organisational and time management skills
- Strong attention to detail and ability to manage multiple priorities
- Proactive and able to work independently
- Professional and customer-focused approach
- Previous experience supporting clients in AU/US/UK/CA or similar markets is highly regarded
- Experience preparing quotes, invoices, or customer documentation is highly regarded
- Familiarity with Tradify, ServiceM8, Outlook, Canva, or similar platforms is desirable
Responsibilities
- Provide day-to-day administrative support across the business
- Manage scheduling and appointment coordination
- Prepare quotes based on information provided by the business owner
- Follow up on outstanding quotes and customer enquiries
- Generate, manage, and follow-up invoices
- Communicate with customers via phone, email, and other channels
- Liaise with suppliers, contractors, and other business contacts as required
- Assist with social media administration and content creation
- Maintain accurate records and ensure information is up to date
- Support process improvements and operational efficiency initiatives
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