Senior Legal Operations & AI Enablement Lead
New
M
MewsHospitality Technology
To be eligible for this position, you must be based in one of the following US states: Arizona, California, Colorado, Florida, Georgia, Illinois, Kansas, Massachusetts, Montana, Nevada, New Jersey, New York, North Carolina, Ohio, Oregon, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Washington, Wisconsin.Full-TimeSenior
Salary not disclosed
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Job Details
- Required Skills
- Artificial IntelligenceStakeholder managementProcess improvementBudget management
Requirements
- Strong experience in legal operations, legal transformation, legal programme management or a comparable enablement role in a tech, SaaS or fintech environment.
- A clear track record of implementing better tooling, workflows and service models rather than simply administering what already exists.
- Strong legal tech capability, with evidence of evaluating, implementing or scaling tools that changed how work gets done.
- Meaningful experience with CLM implementation, optimisation or ownership, ideally in a scaling in-house environment.
- Experience designing or improving processes that work across multiple jurisdictions and stakeholder groups.
- Hands-on experience applying AI to workflow design, knowledge management, documentation, reporting or service delivery.
- Strong judgement on where automation helps, where human review remains critical and how to build safe adoption habits.
- A practical, builder-style mindset with high ownership and a bias to execution.
- Strong stakeholder skills and the ability to work effectively with lawyers, operators, finance partners and technical teams.
- Comfort in ambiguous, under-structured environments where priorities need to be shaped, not just received.
Responsibilities
- Redesign legal workflows, intake, triage, prioritisation and routing so the team can operate more effectively at scale.
- Own and improve legal tooling, knowledge systems, document workflows and self-service enablement across the function.
- Evaluate, implement or optimise CLM and related legal tech, including AI, billing and orchestration tools, to improve speed, consistency and visibility.
- Identify and implement practical AI use cases across legal work, including drafting support, knowledge access, contract workflows, intake, reporting and process design.
- Partner with the Chief Legal Officer and legal pillar leads on how work should be structured and where it should sit across lawyers, contracts managers, AI-enabled workflows and outside counsel.
- Build dashboards, reporting and planning rhythms for legal demand, service levels, spend, risk areas and team priorities.
- Own budgets and forecasting for the function, and sharpen outside counsel administration, invoice handling and spend optimisation.
- Create scalable templates, playbooks, training materials and working norms for the wider business.
- Lead or support transformation projects across Legal, Compliance, Product, Procurement, People and Commercial teams.
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