Senior Legal Operations Manager

New

Based in the United StatesFull-TimeSenior

SalaryCompetitive base salary with performance-based bonus eligibility

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Job Details

5+ years of experience in Legal Operations, contract operations, or business operations within a corporate environment
Proven experience administering and optimizing CLM platforms
Experience with legal matter management systems and intake/ticketing workflows
Strong analytical skills with the ability to build dashboards, interpret data, and drive operational improvements
Experience managing or supporting legal spend, e-billing, or outside counsel processes
Strong communication and stakeholder management skills with the ability to influence without authority
Ability to lead process improvement initiatives and manage cross-functional projects end-to-end
Bachelor’s degree or equivalent professional experience
Familiarity with legal tech ecosystems and automation tools

Partner with Legal leadership to define and execute the Legal Operations roadmap, leading cross-functional initiatives from design through implementation
Own administration and optimization of the Contract Lifecycle Management (CLM) platform, including workflows, templates, clauses, user access, and integrations
Manage the legal matter management system, including intake, triage, matter tracking, outside counsel coordination, and e-billing processes
Develop and maintain dashboards and KPIs to track legal operations performance
Translate operational data into actionable insights and recommendations for Legal leadership and stakeholders
Build and maintain legal process documentation, playbooks, and self-service resources
Support legal budget planning, vendor onboarding, and outside counsel management
Drive continuous process improvement and automation initiatives across legal workflows and systems

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