Senior Operations Manager
New
United StatesFull-TimeManager
Salary$150,000-$195,000
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Job Details
- Experience
- 10+ years
- Required Skills
- Stakeholder managementBudget management
Requirements
- 10+ years of progressive leadership experience, including managing managers.
- Background in operational excellence (Lean/Six Sigma) and multi-site performance management.
- Proven ability to build strategy, translate it into execution plans, and deliver measurable outcomes.
- Comfortable working in a fast-paced environment with distributed teams.
- Experience with budgeting, vendor management, and KPI-driven operating rhythms.
- Bachelor’s degree or equivalent experience; advanced degree is an advantage.
- Strong stakeholder management and communication skills with senior internal partners.
Responsibilities
- Manage budgets, vendors, and external partners to meet targets and service levels.
- Partner with Sales, Finance, Operations, and Technology leaders to resolve blockers.
- Improve end-to-end operational performance, including capacity planning and process optimization.
- Define KPIs and cadence for reviews; report progress with actionable insights.
- Set a clear strategy, operating model, and annual plan aligned to country priorities.
- Drive continuous improvement and ensure compliance with applicable standards and policies.
- Lead, coach, and develop a high-performing team, including succession planning.
- Establish risk management practices and escalate issues early with clear mitigation plans.
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