Technical Customer Enablement & Training Manager
New
H
Hire HangarSaaS / Technology
South Africa - Cape Town, South Africa - Johannesburg, Argentina - Buenos Aires, Peru - Lima, Bolivia - Santa Cruz de la Sierra, Ecuador - Guayaquil, Guatemala- Guatemala City, Columbia - Bogotá, Venezuela - Caracas, Mexico - Monterrey, U.S. Time Zones (EST–PST)ContractMiddle
Salary1,000 - 4,000 USD per month
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Job Details
- Experience
- 2–4 years
- Required Skills
- PythonSQLCRMHubSpotGoogle WorkspaceSlackAsana
Requirements
- 2–4 years of experience in customer enablement, customer success, marketing operations, or product training within a SaaS or tech company
- Working experience at a recognized or well-known technology company strongly preferred
- Hands-on experience with HubSpot or similar CRM / marketing automation platforms
- Proficiency in SQL and Python, with the ability to actively use both in workflows, reporting, or training contexts
- Prior remote work experience
- Fluency with remote collaboration tools (Slack, Zoom, Google Workspace, Asana or similar)
- Experience working with U.S. or UK-based companies
- Excellent communication skills with the ability to teach technical concepts to non-technical users
Responsibilities
- Own customer onboarding from initial setup through full platform adoption
- Deliver live training sessions, onboarding programs, and cohort-based workshops for enterprise clients
- Translate technical workflows, automations, and data concepts into simple, actionable steps for marketing teams
- Build and maintain scalable enablement playbooks, guides, and training materials
- Support marketing operations workflows, including CRM automation, reporting, and campaign setup
- Partner with marketing and content teams on SEO, content workflows, and enablement initiatives
- Act as a trusted, technical-facing advisor for customers throughout the lifecycle
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