Virtual Assistant
New
Philippines, Night shift (to align with U.S. hours)Contract
Salary not disclosed
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Job Details
- Languages
- Excellent English communication skills (both spoken and written)
- Required Skills
- Customer serviceCRMHubSpotGoogle Workspace
Requirements
- Proven experience in customer service, telemarketing, or sales support.
- Excellent English communication skills (both spoken and written).
- Comfortable handling phone calls professionally.
- Familiarity with Google Workspace.
- Experience using CRM tools (e.g., HubSpot, SmartMoving).
- Familiarity with call platforms (e.g., RingCentral, Aircall).
- Highly organized and able to multitask in a remote work environment.
- Reliable internet connection.
- Quiet, professional work setup.
- Ability to work night shift to align with U.S. hours.
Responsibilities
- Answer and make calls to customers for support, scheduling, or follow-ups.
- Handle inquiries and provide accurate information on products/services.
- Conduct outbound follow-up calls for quotes, estimates, or lead nurturing.
- Manage calendars, inboxes, and basic admin tasks.
- Update customer information and notes in CRM tools.
- Assist with tracking leads and preparing simple reports or documentation.
- Provide general sales support and assist in building customer relationships.
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