Associate Implementation Consultant
New
R
RemoteHR Technology
Remote-EMEAFull-TimeEntry
Salary€34.750 — €39.100 EUR
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Job Details
- Languages
- English
- Experience
- 1-3 years
- Required Skills
- Project CoordinationStakeholder managementCustomer support
Requirements
- 1-3 years of experience in a customer-facing role like Project Coordinator or Onboarding/Implementation.
- Solid understanding of managing stakeholders in a book of business.
- Fluent in written and spoken English.
- Well-structured communication skills.
- Strong discovery skills to identify client objectives and needs.
- Experience coordinating multiple projects and working with internal stakeholders.
- Passion for problem-solving across technical scenarios.
- Ability to work effectively in a remote, async environment.
Responsibilities
- Support and coordinate the client implementation process using established frameworks.
- Manage the transition from pre-sales engagement to post-sales handover.
- Coordinate logistics for project Kick-Off calls with external and internal stakeholders.
- Maintain project resources and keep stakeholders updated on progress.
- Ensure completion and delivery of projects within scoped timeframes.
- Act as a liaison between multiple internal teams to ensure project alignment.
- Educate customers on Remote products to enable informed adoption decisions.
- Identify and relay upselling or cross-selling opportunities to the Account Team.
- Gather and share customer feedback with internal Product and Sales teams.
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