Account Manager
New
F
Fleetworthy Fleet Technology
Remote (United States)Full-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 3 to 5 years
- Required Skills
- SalesforceMicrosoft ExcelAccount ManagementClient relationship managementCRMCustomer SuccessPowerPoint
Requirements
- 3 to 5 years of professional experience.
- Excellent interpersonal skills for collaboration with internal and external stakeholders.
- Customer-first mindset.
- Ability to understand customer needs and manage expectations.
- Strong work ethic with the ability to manage high volumes across multiple projects.
- Ability to foster retention and loyalty in a fast-paced environment.
- Proficiency in PowerPoint, Word, and Excel.
- Experience with Salesforce or other CRM platforms is preferred.
- Excellent verbal and written communication skills.
- Results-oriented attitude.
Responsibilities
- Expand revenue from the existing customer base through strategic upselling and cross-selling.
- Achieve sales targets and develop a strong pipeline of opportunities.
- Build a strong understanding of client and industry segmentation to drive customer lifetime value.
- Manage customer engagement including renewals and product adoption.
- Cultivate value-based relationships to ensure high customer retention and satisfaction.
- Serve as the voice of the customer to prioritize feature requests and platform improvements.
- Educate clients on new features and gather feedback through surveys and interviews.
- Actively drive customer references and case studies.
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