Fleetworthy

Fleetworthy is a company that focuses on providing innovative solutions in the fleet management industry, leveraging advanced technological capabilities to enhance efficiency and performance.

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đź“Ť United States, Canada

🔍 Fleet Management

  • Training, certification and/or degree in Electrical Engineering, Electrical Systems or related.
  • Previous experience in a technical support role an asset.
  • Demonstrated success managing multiple deadlines and demands and working under pressure.
  • Self-motivated, detail-oriented, and able to work independently.
  • Willing to work an on-call shift (evenings, weekend) on a rotational basis monthly.
  • Current passport and eligible to travel between the US and Canada.
  • Remotely investigating incidents submitted through our incident management system or the Service Desk phone queue.
  • Analyzing issues, categorizing their severity (Tier 1, 2, or 3), and determining the urgency of resolution.
  • Escalating incidents to additional support groups if unable to resolve them according to our standard operating procedure workflow.
  • Ensuring that all parties involved document tickets before marking them as fulfilled in the system and following up with the respective party, as necessary.

Communication SkillsAnalytical SkillsCustomer serviceWritten communicationTroubleshootingActive listeningComputer skillsTechnical support

Posted 13 days ago
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🔍 Fleet Management

  • Fluency in best practices for web-based information architecture and design.
  • Strong knowledge of usability principles and techniques.
  • Experience with developing and leading user research practices.
  • Excellent communication, presentation, and storytelling skills.
  • Experience working in a collaborative multi-disciplinary team and working directly with developers for implementation of designs.
  • Experience in an Agile/scrum environment.
  • Leads the design for new experiences and improvements to existing experiences.
  • Plans and defines strategy for the direction of future iterations.
  • Quickly iterates on multiple interactive design solutions and works through details.
  • Advocates for design thinking and solutions, highlighting inputs that influenced the decisions including business and user goals, demographic and usage data, as well as research findings.
  • Develops high-level, detailed storyboards, mock-ups, and prototypes to effectively communicate interaction and design ideas.
  • Ensures designs are user-friendly, aesthetically engaging, and produce results.
  • Collaborates with engineers and product managers throughout all stages of the production cycle.
  • Assesses and optimizes the performance of new and existing features by actively participating in user research and assessing performance metrics.
  • Develops and maintains detailed user-interface specifications.
  • Presents design work to multiple teams and senior leadership for review and feedback.
  • Utilizes user-centered design and research methodologies.
Posted 13 days ago
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đź“Ť Canada

🔍 Software Development

  • 3 or more work experience in product management in an agile software environment.
  • Experience driving high customer satisfaction and engagement experiences combined with leading the product lifecycle, ownership, or design of software products.
  • Excellent written and oral communication skills with a proven ability to quickly absorb technical concepts and effectively communicate them to a non-technical audience.
  • Technical skills and understanding developed through your experience managing mobile products/services.
  • Strong analytical, troubleshooting, and problem-solving skills.
  • Drive the vision.
  • Lead the product journey.
  • Be curious.
  • Enable others.

LeadershipSoftware DevelopmentAgileProduct ManagementProduct DevelopmentProduct AnalyticsMobile testingProduct designREST APICommunication SkillsAnalytical SkillsAgile methodologiesExcellent communication skillsProblem-solving skillsTeamworkCross-functional collaborationStakeholder managementStrategic thinkingCustomer supportCustomer Success

Posted about 1 month ago
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đź“Ť Canada

🧭 Full-Time

🔍 Fleet management and safety compliance

  • Bachelor’s degree in Human Resources, Organizational Development, Education, or related field.
  • Minimum of 5 years of experience in learning and development.
  • Proven track record of developing and delivering effective training programs.
  • Excellent instructional design and facilitation skills, experience using e-learning platforms.
  • Exceptional communication, interpersonal, and influencing skills.
  • Ability to work collaboratively with diverse teams and manage multiple priorities.
  • Knowledge of change management principles and methodologies (e.g., Prosci ADKAR model, Kotter’s 8-Step Process).
  • Strong analytical and problem-solving abilities.
  • Design, develop, and deliver engaging learning programs that align with the company's strategic objectives.
  • Assess training needs through surveys, interviews, and consultations with managers and employees.
  • Utilize various instructional design methodologies and technologies to create training solutions.
  • Facilitate workshops, focus groups, and training sessions.
  • Evaluate the effectiveness of learning programs and prepare reports for senior leadership.
  • Provide coaching on development plans and career pathing.
  • Administer the organization’s LMS system and professional development programs.
  • Coordinate learning, employee engagement, and change management activities.

Analytical SkillsChange Management

Posted 3 months ago
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