Enterprise Account Manager
New
A
AbsorbLearning Management Systems
Remote US, Secondary Locations: Remote CANFull-TimeSenior
Salary not disclosed
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Job Details
- Experience
- 7+ years
- Required Skills
- SalesforceAccount ManagementZendesk
Requirements
- Minimum 7+ years of experience in technology sales and client management.
- Demonstrated experience working with large, complex organizations.
- Proven success in building strategic account plans.
- Proven track record of closing meaningful land and expand opportunities.
- Ability to become a trusted advisor to senior leaders within client organizations.
- Very strong business communication skills (written and verbal).
- Experience working with a global client base.
- Ability to travel for business when required.
- Strong internal team player.
- Post-secondary degree (business undergraduate degree or MBA) is preferred.
Responsibilities
- Build trust and strong business relationships with key decision makers in Absorb’s most opportune accounts.
- Generate strategic account plans to execute strategies which will lead to upsell/cross sell opportunities.
- Work with internal resources to develop and execute expansion plans from discovery to closed won.
- Monitor pipeline to ensure appropriate actions are taken to facilitate sales.
- Work collaboratively with support and technology teams to become an expert in Absorb LMS.
- Demonstrate Absorb LMS functionality and provide pricing options that align with customer objectives.
- Work with existing Customer Success resources to identify risk and mitigate churn.
- Maintain and update customer and prospect activity records in internal systems.
- Monitor and report on market and competitor activities.
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