Senior Enterprise Account Manager
New
M
Maleda TechOnline Travel
Remote (US based)ContractSenior
Salary$65.00 - $75.00 / hr
Apply NowOpens the employer's application page
Job Details
- Required Skills
- Project ManagementData AnalysisRESTful APIsAccount ManagementTroubleshooting
Requirements
- Hands-on hotel connectivity experience, gained at an OTA, a channel manager or connectivity provider, or a hotel chain with a connectivity background.
- Deep, practical API experience with hotel or travel industry specifications.
- Ability to perform second-level troubleshooting and facilitate technical solutions with internal engineering teams.
- Strong project management skills, with a track record of aligning many stakeholders across large, year-long initiatives.
- Roadmap thinking with a clear focus on measurable impact.
- An entrepreneurial mindset suited to working within broad guardrails.
- Full-time availability (40 hours per week).
- Availability to start in June 2026.
Responsibilities
- Own the health and performance of API connections with key hotel supply and connectivity partners, ensuring high uptime, low error rates, and reliable inventory flow.
- Monitor diagnostics such as active and inactive hotel counts, error rates, and booking conversion issues, and lead the investigation when something looks off.
- Perform advanced, second-level troubleshooting to identify root causes, then facilitate solutions between partners and internal engineering teams.
- Build and execute commercial account plans that grow the business through each partner, optimizing hotel selection, rates, and content quality.
- Develop technical roadmaps for connectivity enhancements and keep stakeholders aligned across both organizations through long, multi-party projects.
- Think entrepreneurially about the next leg of growth at scale, and deliver measurable commercial outcomes.
View Full Description & ApplyYou'll be redirected to the employer's site
