Senior Strategic Account Manager - Pharma
New
US RemoteFull-TimeSenior
Salary$135,000 to $160,000 base salary per year, plus variable commission, based on performance, in addition to equity.
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Job Details
- Experience
- 8+ years
- Required Skills
- NegotiationAccount ManagementCRMSaaS
Requirements
- 8+ years of experience in B2B enterprise SaaS account management, preferably within Life Sciences data, Pharma, or Medical Affairs environments.
- Demonstrated success managing and growing a multi-million-dollar portfolio of strategic enterprise accounts.
- Strong executive presence with the ability to engage, influence, and build trust with C-suite stakeholders.
- Proven track record of driving expansion ARR within large enterprise accounts through strategic account planning and value realization.
- Strong commercial acumen, including experience with complex deal negotiation, pricing strategy, and revenue forecasting.
- Strategic thinker who thrives in a fast-paced, cross-functional environment.
- Experience applying value-based selling methodologies to demonstrate measurable business impact.
- Willingness and ability to travel to customer sites approximately 20% of the time.
Responsibilities
- Serve as the executive-level point of contact for strategic accounts, building long-term, trusted partnerships across C-Suite, Regional, Franchise, and Business Unit leaders.
- Ensure account retention by leading Executive Business Reviews, navigating renewals, and proactively addressing risks to customer retention.
- Act as H1's ambassador within customer steering committees, driving alignment between customer priorities and H1’s roadmap.
- Develop and execute multi-year account strategies that expand H1’s footprint through cross-sell and upsell opportunities.
- Identify and drive new business within existing accounts via tailored prospecting, customer events, and networking.
- Partner with H1’s Legal, Finance, and Revenue Operations teams to negotiate renewals, expansions, and complex agreements.
- Accurately forecast quarterly revenue and pipeline for your accounts, maintaining rigorous CRM hygiene and deal progression updates.
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