Order Processing/Sales Support
New
D
D2BSales Support
Metro Manila, Philippines, PH Time: 4:00 AM – 1:00 PM (Shifts to 3:00 AM during Daylight Savings) or 6:00 AM – 3:00 PM (Shifts to 5:00 AM during Daylight Savings)Full-TimeMiddle
Salary35,000 PHP per month
Apply NowOpens the employer's application page
Job Details
- Experience
- 3 years
- Required Skills
- Microsoft ExcelCustomer serviceCRM
Requirements
- 3 years of Sales Support experience.
- Experience in preparing complex and high-volume quotations with multiple line items.
- Experience in Customer Service via phone and email.
- Excellent attention to detail.
- Highly organized with the ability to manage conflicting priorities.
- Confidence in administrative software, specifically Outlook and Excel.
- Basic understanding of how ERP software works.
- Ability to quickly learn new software.
- Strong verbal and written communication skills.
Responsibilities
- Prepare accurate quotes and revisions within 24 hours of receiving complete information.
- Prepare accurate orders and revisions within 48 hours of receiving complete information.
- Handle urgent quotes, orders, and revisions within requested timeframes.
- Provide phone support to customers and log all contacts in the CRM.
- Support the sales team by ensuring information is processed correctly in the CRM.
- Collaborate with the wider team to meet short and long-term objectives.
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