eCom Operations Director

New
United StatesFull-TimeDirector
Salary not disclosed
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Job Details

Languages
Advanced English (spoken and written)
Experience
4+ years
Required Skills
Project ManagementAmazon FBAShopifyOperations ManagementBudgetingRisk ManagementDigital Marketing

Requirements

  • 4+ years of experience in e-commerce, specifically launching products for English-speaking audiences
  • Experience and deep understanding of Amazon FBA
  • Proven experience in leading people and managing teams
  • Advanced English proficiency (spoken and written)
  • Strong knowledge of project management methodologies (planning, resource assessment, budgeting, risk management, and estimation)
  • Proven track record of managing multiple initiatives
  • Exceptional communication and soft skills with the ability to tailor messaging to different audiences
  • Creativity and out-of-the-box problem-solving skills
  • Analytical mindset with strong attention to detail
  • Functional understanding of Shopify

Responsibilities

  • Lead company operations and coordinate teams including R&D, marketing, supply chain, and customer support
  • Provide guidance, coaching, and leadership to subordinates
  • Ensure daily activities and long-term plans adhere to established policies and legal guidelines
  • Develop product go-to-marketplace strategies and customer-centric solutions
  • Conduct profitability and product success analysis to increase sales and mitigate risks
  • Organize management and growth of company websites
  • Prepare business plans and provide direct, laconic, and on-time reporting to the owner
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