Bilingual Medical Virtual Assistant / Live Medical Scribe

New

MexicoPart-TimeMiddle

Salary not disclosed

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Job Details

Languages: English and Spanish
Experience: At least 6 months of medical scribe experience

Requirements

Fluent in English and Spanish
At least 6 months of medical scribe experience
Ability to handle a high-volume phone workflow, including 40 calls daily
Willingness to support prior authorization tasks
Strong understanding of medical terminology, charting, and patient coordination
Comfortable supporting a provider during live telemedicine visits
Experience with EMR documentation, chart prep, referrals, and insurance-related workflows
Ability to follow established systems and adapt to clinic-specific processes
Strong attention to detail and organizational skills
Professionalism and responsiveness during work hours
iPhone required for internal team communication
Stable high-speed internet

Responsibilities

Provide live medical scribing support during telemedicine visits
Keep charts updated, organized, and ready for provider review
Assist with chart preparation by reviewing notes, labs, and patient history
Enter clinical details into the EMR including diagnosis and medication information
Support lab ordering workflows and ensure orders are complete
Review referrals, authorizations, and supporting documents
Handle prior authorizations as part of the daily workflow
Provide real-time Spanish-English translation during patient interactions
Support patient coordination and scheduling workflows
Handle approximately 40 calls per day when not actively scribing

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