Portfolio Manager - Unified Communications
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SangomaUnified Communications
Dallas, Texas, United States. Sarasota, Florida, United States. Atlanta, Georgia, United States. Pittsburgh, Pennsylvania, United StatesFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 3+ years
- Required Skills
- AgileJiraStakeholder managementConfluence
Requirements
- 3+ years of experience in Portfolio Management, Program Management, PMO Leadership, Product Operations, Agile Operations, or related strategic planning.
- Proven experience managing complex portfolios, programs, or cross-functional initiatives in SaaS, cloud communications, telecommunications, or technology.
- Strong experience with portfolio governance, roadmap planning, prioritization frameworks, capacity planning, and investment decision-making.
- Demonstrated ability to assess new work requests, evaluate trade-offs, and support executive-level prioritization decisions.
- Experience building executive dashboards and reporting for portfolio health, delivery progress, milestones, risks, dependencies, and resource utilization.
- Strong knowledge of Agile methodologies, including Scrum, Kanban, and hybrid delivery models.
- Hands-on experience with Jira, Confluence, portfolio reporting, and workflow management tools.
- Excellent stakeholder management skills with the ability to influence senior leaders.
- Strong business and financial acumen, including ROI analysis and budgeting considerations.
Responsibilities
- Assess new feature requests, changes, and initiatives for business value, scope, effort, risk, dependencies, and delivery impact.
- Support portfolio intake, triage, prioritization, and governance processes across multiple streams of work.
- Partner with business, product, and technology leaders to support planning, sequencing, and trade-off decisions.
- Coordinate across teams to manage cross-functional dependencies, blockers, and readiness for delivery.
- Provide coaching and guidance to delivery teams and Scrum Masters to strengthen planning, execution discipline, and team effectiveness.
- Develop, document, and improve delivery operating models, governance routines, and standards.
- Build and maintain dashboards and reporting for roadmap health, milestones, dependencies, RAID items, and capacity.
- Facilitate governance forums and ensure decisions, actions, and follow-ups are clearly documented and tracked.
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