Journey Operations Manager
New
Remote (U.S.). Candidates in TX, CA, IL, MN, and OH preferred., Central / Dallas, TXContractMiddle
Salary80 - 90 USD per hour
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Job Details
- Experience
- 5+ years
- Required Skills
- JiraTeamworkQuality AssuranceAsana
Requirements
- 5+ years in marketing operations, campaign management, marketing automation execution, or program coordination.
- Hands-on experience with an enterprise marketing automation platform.
- Proven QA and deployment discipline in a high-volume environment.
- Comfort with PM tools such as Asana, JIRA, or Teamwork.
- Ability to manage concurrent workstreams.
- Strong communication skills across technical, strategic, and client-facing teams.
- Experience with AJO and AEP is preferred.
- Familiarity with AEP audiences, segments, and activation.
- Experience on a B2B marketing platform migration.
- MarTech consulting or agency delivery background.
Responsibilities
- Run day-to-day campaign execution in Adobe Journey Optimizer (AJO) including setup, audience targeting, content associations, and deployment scheduling.
- Own the intake process: briefing, capacity planning, and prioritization with stakeholders.
- Coordinate QA across active journey builds including logic, targeting, content rendering, and compliance.
- Serve as the operational point of contact between GTX, technical build partners, and the client's marketing team.
- Maintain execution trackers, dashboards, and deployment calendars.
- Support migration of legacy-platform campaigns into AJO.
- Surface risks, blockers, and capacity constraints early.
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