Executive Assistant & ServiceTitan Operations Specialist
New
Philippines, 9:00 am–5:00 pm PST, Monday–FridayContractMiddle
Salary14,560 USD per year
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Job Details
- Languages
- Excellent spoken and written English
- Experience
- 2+ years
- Required Skills
- Project ManagementMicrosoft ExcelGoogle Sheets
Requirements
- Hands-on ServiceTitan experience in timesheets, reporting, and workflows.
- 2+ years as an Executive Assistant supporting an owner or GM.
- Strong Excel/Google Sheets skills including VLOOKUP, XLOOKUP, and pivot tables.
- Experience reconciling GPS/timekeeping data for payroll processing.
- Availability to work 9:00 am–5:00 pm PST, Monday–Friday (40 hours/week).
- Excellent spoken and written English communication skills.
- Reliable computer with at least 8GB RAM, Intel i5/AMD Ryzen 5 or higher.
- High-speed internet connection of at least 40MBPS.
- Headset with noise-canceling mic and a webcam.
- Must have a back-up computer and internet connection.
Responsibilities
- Reconcile GPS data from 30+ trucks with ServiceTitan timesheets to ensure payroll accuracy.
- Build and maintain weekly dashboards and reports for booking rates, technician metrics, and bonuses.
- Perform weekly collections calls and maintain accurate records in ServiceTitan.
- Manage executive inbox and calendar, including triage of priorities and meeting scheduling.
- Identify operational bottlenecks and document new SOPs to improve workflows.
- Draft professional internal and customer-facing communications.
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