Executive Assistant/ Client Support Lead

New
C
CoconutVirtual Assistance
Philippines, 10 AM to 2PM ESTPart-TimeMiddle
Salary750 USD per month
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Job Details

Languages
English
Required Skills
Project ManagementMicrosoft ExchangeMicrosoft ExcelMicrosoft OfficeReportingDigital MarketingCustomer supportHubSpot

Requirements

  • Comfortable handling client-facing communication and customer meetings
  • Presentable and comfortable on camera
  • Independent and proactive
  • Ability to manage a changing workload
  • Proficiency in Microsoft Office, Excel, Exchange, and HubSpot
  • English proficiency

Responsibilities

  • Handle day-to-day customer support and ongoing client interactions
  • Prepare for client calls and customer meetings
  • Join and gradually lead customer meetings
  • Learn the software and become the main client expert for day-to-day needs
  • Interpret the software and manage reporting work for clients
  • Take over special projects and ad hoc work
  • Provide general administrative support
  • Help oversee the India-based team’s workflow
  • Work independently to improve processes
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750 USD per month
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