- Manage guest communications, reservations, and issue resolution across Airbnb, VRBO, and OwnerRez.
- Coordinate with cleaners, maintenance vendors, and contractors for property operations.
- Perform administrative tasks including email management, calendar scheduling, and document preparation.
- Support long-term rental administration, including tenant screening and record maintenance.
- Assist with renovation and new construction project tracking and acquisition research.
- Implement and maintain SOPs and business systems using Notion or similar platforms.
- Support CRM implementation and workflow automation to improve operational efficiency.
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