Operations Analyst

New
I
Insight AssuranceCybersecurity Audit
Philippines (Remote)Full-TimeMiddle
Salary not disclosed
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Job Details

Languages
English
Experience
2+ years of experience in operations, project coordination, audit support, or a related role.
Required Skills
Data AnalysisProject CoordinationJiraOperations ManagementMicrosoft ExcelGoogle SheetsAsana

Requirements

  • Bachelor's degree in Business Administration, Information Systems, Operations Management, or a related field.
  • 2+ years of experience in operations, project coordination, audit support, or a related role.
  • Experience in professional services, consulting, audit, or a compliance-adjacent environment strongly preferred.
  • Strong organizational and project coordination skills with exceptional attention to detail.
  • Proficiency in Excel and Google Sheets.
  • Experience with project management tools such as Asana or Jira.
  • Excellent written and verbal communication skills in English.
  • Analytical mindset with experience building reports and identifying trends.
  • Ability to manage multiple priorities simultaneously in a fast-paced environment.
  • High integrity and discretion when handling confidential information.

Responsibilities

  • Support the end-to-end operational execution of audit engagements across all service lines (SOC 2, ISO 27001, PCI DSS, CMMC, HITRUST, FedRAMP).
  • Manage engagement setup, intake tracking, and workflow coordination in internal project management systems.
  • Monitor engagement milestones, flag timeline risks, and assist in resource and deadline tracking.
  • Coordinate across audit teams to ensure timely delivery of client-facing and internal deliverables.
  • Identify and document operational bottlenecks and recommend actionable process improvements.
  • Collect, organize, and maintain operational data for internal reporting and leadership dashboards.
  • Maintain and update internal tools including project tracking platforms like Asana, Jira, or Monday.com.
  • Serve as a liaison between audit delivery, client success, HR, and finance teams.
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