Apply📍 Philippines
🔍 Real Estate
- Minimum two years of technical support experience with Yardi or similar property/real estate management software.
- Strong problem-solving skills and the ability to work independently.
- Excellent communication skills, both written and verbal.
- Familiarity with customer service best practices and support ticketing systems.
- Proficiency in using Yardi software features and functionalities.
- Solid understanding of property management processes.
- Respond to and resolve complex support tickets related to Yardi software.
- Collaborate with internal customers to troubleshoot and find solutions for technical issues.
- Provide guidance and training on software functionalities to enhance user experience.
- Document support interactions and maintain accurate records of issues and resolutions.
- Work closely with development teams for escalated issues that require specialized attention.
- Drive Enhancements and optimization
Communication SkillsProblem SolvingCustomer serviceTroubleshootingTechnical support
Posted 4 days ago
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