Solutions Engineer, LATAM
New
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TelnyxTelecommunications
Based in Sao Paulo, Brazil or Mexico City, Mexico, with ability to support LATAM customers and travel as neededFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- English, Spanish, Portuguese
- Experience
- 3+ years of professional experience, including at least 2 years in a client-facing technical role
- Required Skills
- RESTful APIsNetworking
Requirements
- 3+ years of professional experience, including at least 2 years in a client-facing technical role
- Strong understanding of VoIP, SIP, telecom infrastructure, networking, contact center technology, cloud platforms, APIs, or related technologies
- Experience explaining complex technical concepts to both technical and non-technical audiences
- Ability to translate business requirements into technical solutions and implementation plans
- Strong presentation and demo skills
- Experience working with sales teams during technical discovery, evaluation, POC, and closing stages
- Hands-on technical curiosity and comfort learning new products quickly
- Business acumen and ability to connect technical value to customer outcomes
- Fluency in English plus Spanish and/or Portuguese
- Based in Sao Paulo, Brazil or Mexico City, Mexico, with ability to support LATAM customers and travel as needed
Responsibilities
- Partner with the LATAM sales team to own the technical side of customer opportunities from discovery through close
- Lead technical discovery to understand customer requirements, current architecture, pain points, and business goals
- Recommend integration strategies, solution architectures, platforms, and application infrastructure using Telnyx products
- Deliver technical presentations, product demonstrations, workshops, and proof-of-concept support
- Explain Telnyx products across Voice, SIP Trunking, Messaging, Wireless/IoT, Networking, Storage, AI, and Voice AI
- Help customers evaluate Telnyx APIs, network capabilities, and communications infrastructure
- Identify technical objections and work with Sales, Product, and Engineering to resolve blockers
- Support customer and partner integrations in real-world environments
- Build lightweight prototypes or demos that show how Telnyx products can solve customer problems
- Maintain deep knowledge of Telnyx's existing and future products
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