IT Systems Administrator
New
T
TransfrEducation Technology
This position is 100% Remote and can sit anywhere in the US, ESTFull-TimeMiddle
Salary110,000 - 125,000 USD per year
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Job Details
- Experience
- 4+ years of experience in IT administration, systems administration, or a similar role and with a minimum of 2+ years of managing projects independently
- Required Skills
- Project ManagementGoogle Workspace
Requirements
- 4+ years of experience in IT administration, systems administration, or a similar role
- Minimum of 2+ years of managing projects independently
- Experience supporting both Mac and Windows devices
- Proficiency with Google Workspace (G Suite)
- Strong working knowledge of computer systems, hardware, and software
- Experience with MDM, RMM, endpoint security, VPN, and device management tools
- Experience supporting remote or distributed teams
- Demonstrated ability to effectively troubleshoot technical issues
- Exceptional customer service and communication skills
Responsibilities
- Propose and implement solutions for long-term IT project work
- Review hardware fixes and coordinate hardware and software purchases
- Identify best-in-class machines for targeted price point and functionality
- Manage all new hire credentialing for new employees
- Set up and manage internal support and service including system ownership
- Lead configuration and management of IT software for a distributed workforce (MDM, RMM, antivirus, VPN, etc.)
- Test software and hardware to evaluate ease of use
- Create user-training manuals and procedures
- Train employees on software and hardware
- Provide IT help desk support for Transfr staff
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