Virtual Medical Receptionist / Medical Administrative Assistant

Staffing for DoctorsHealthcare

Colombia. El Salvador. Nicaragua, 8:00 AM – 5:00 PM EST (New York Time)Full-TimeMiddle

Salary not disclosed

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Job Details

Languages: English, Spanish
Experience: 2+ years

Requirements

2+ years experience as a Medical Receptionist, Medical Assistant, or Patient Care Coordinator.
Flawless, professional English communication skills.
Experience with Enable Healthcare EMR.
Comfort navigating virtual VOIP telephone platforms.
Practical experience with prior authorizations and insurance verifications.
Ability to work independently in a distraction-free home office.

Responsibilities

Handle dense inbound and outbound call queues professionally.
Complete patient intake, registration, and demographic verification.
Schedule and confirm patient appointments to optimize provider efficiency.
Process and track prior authorization requests with insurance carriers.
Verify patient insurance eligibility, benefits, and copays.
Coordinate referrals and track status within the EMR.
Maintain patient records and log communication in Enable Healthcare EMR.

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