Billing Support Specialist
New
A
ApartmentIQPropTech SaaS
We’re a fully remote team of 100+ spread across the U.S. from coast to coast. ... We offer the freedom to work from home across most of the U.S.Full-TimeMiddle
Salary not disclosed
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Job Details
- Required Skills
- Microsoft OfficeAccountingData entryFinancial analysisCustomer supportQuickBooks
Requirements
- Bachelor’s degree in Accounting, Finance, or a related field preferred.
- Proven experience in billing or a similar finance role.
- Experience working in Multifamily or Proptech space preferred.
- Strong understanding of accounting principles and billing processes.
- Excellent communication and interpersonal skills.
- Detail-oriented with strong analytical and problem-solving abilities.
- Proficient in accounting software (e.g., QuickBooks).
- Proficient in Microsoft Office Suite.
- Ability to work autonomously and prioritize workload.
- Ability to work well under pressure in a fast-paced environment.
Responsibilities
- Execute high-volume data entry to create, review, and process daily and monthly invoices efficiently.
- Oversee the continuous updates and maintenance of customer master files.
- Audit customer profiles for accurate billing information to prevent errors.
- Identify, investigate, and resolve billing variances prior to distribution.
- Respond promptly to a high volume of customer billing inquiries.
- Collaborate with internal teams to bridge payment gaps and clarify billing instructions.
- Investigate billing errors and issue credit memos or adjustments.
- Assist in month-end closing activities to ensure accurate revenue capture.
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