Operations Associate
New
Based in Latin America or South Africa, EST working hoursFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- English
- Required Skills
- Project ManagementData AnalysisMicrosoft ExcelWritten communicationGoogle Sheets
Requirements
- Hands-on experience working with HubSpot CRM, particularly in deal tracking, task management, and follow-up workflows.
- Strong proficiency in Microsoft Excel or Google Sheets, including formatting, templates, and basic data structuring.
- Excellent written English communication skills, with the ability to independently manage follow-ups and stakeholder messaging.
- Exceptional attention to detail and strong organizational skills.
- Ability to manage structured, repetitive workflows and long deal cycles with consistency and accuracy.
- Strong sense of ownership, reliability, and proactive problem-solving mindset.
- Comfortable working fully remotely and aligned with EST working hours.
- Based in Latin America or South Africa, with availability during required time zones.
Responsibilities
- Manage and maintain the end-to-end deal pipeline within HubSpot CRM, ensuring all records, stages, notes, and follow-ups are consistently accurate and up to date.
- Track inbound interest, ongoing conversations, and long-cycle deal follow-ups, ensuring no opportunity or task is missed across extended timelines.
- Execute consistent follow-up communications and maintain structured engagement across multiple active deals.
- Maintain and update operational tracking tools using Microsoft Excel or Google Sheets, ensuring data accuracy and clarity.
- Transform raw operational data into clear summaries, reports, and basic visual dashboards for leadership visibility.
- Support preparation of internal and client-facing materials, including pitch documents and deal summaries.
- Coordinate scheduling, meetings, and administrative logistics related to deal execution and stakeholder communication.
- Ensure leadership has real-time visibility into pipeline status, priorities, and operational bottlenecks.
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