Senior Deal Desk Analyst

New
Based in the United StatesContractSenior
Salary not disclosed
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Job Details

Experience
6+ years
Required Skills
Data AnalysisSalesforceMicrosoft ExcelGoogle Sheets

Requirements

  • 6+ years of experience in Deal Desk, Sales Operations, Revenue Operations, or Commissions within a B2B SaaS organization.
  • Strong expertise in SaaS pricing models, discounting strategies, contract structuring, and deal governance.
  • Proven ability to manage high-volume deal environments while handling complex, strategic transactions.
  • Experience designing, documenting, and improving scalable operational processes and workflows.
  • Strong proficiency with CRM systems (e.g., Salesforce), CLM tools, and automation/workflow platforms.
  • Advanced Excel or Google Sheets skills with strong analytical and data interpretation capabilities.
  • Excellent communication and stakeholder management skills, with the ability to influence without direct authority.
  • Strong collaboration skills across Sales, Customer Success, Legal, and Finance functions.
  • High attention to detail with the ability to manage competing priorities in a fast-paced environment.
  • A balanced mindset that combines commercial flexibility with operational rigor and policy adherence.

Responsibilities

  • Manage day-to-day deal desk operations, including deal reviews, pricing requests, discount approvals, and contract structuring across new business, expansion, and renewals.
  • Support and lead complex or non-standard deals by providing guidance on pricing strategy, licensing models, and commercial constructs.
  • Act as a trusted partner to Sales and Customer Success, ensuring deals are structured for competitiveness, compliance, and long-term value creation.
  • Serve as the primary liaison between Sales, Legal, and Finance to align contract terms, approvals, and deal execution strategy.
  • Define and refine pricing frameworks, discounting rules, approval governance, and deal guardrails to improve consistency and scalability.
  • Drive process optimization, automation, and workflow improvements to reduce friction and accelerate deal cycles.
  • Develop reporting and dashboards to monitor deal performance, discount trends, and operational efficiency.
  • Enable and train Sales and Customer Success teams on pricing strategy, deal structuring, and best practices to improve upstream deal quality.
  • Support commissions cycles through validation, exception handling, and payout accuracy reviews when required.
  • Mentor and guide junior Deal Desk team members, contributing to capability building and operational excellence.
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