- Administer and maintain the CPQ platform, including product catalogs, pricing, quote templates, and approval rules.
- Manage daily Deal Desk operations, including quote creation, pricing validation, and approval routing.
- Translate commercial policy changes into scalable system configurations and workflows.
- Maintain data integrity across CPQ, CRM, and billing systems to ensure alignment between quoted, booked, and invoiced values.
- Build executive reporting for KPIs, SLA performance, cycle time, and quote accuracy.
- Support renewal and expansion operations through data forecasting and process management.
- Partner with Sales, Finance, Legal, and Customer Success to resolve issues and advance deals.
- Maintain documentation and enablement materials to facilitate accurate transactions.
- Implement automation and AI tools to improve quoting, validation, and operational efficiency.
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