- Manage deal workflows across new business, renewals, and expansions from intake through booking, ensuring accuracy, compliance, and timely execution.
- Review pricing, discounting, contract terms, and billing arrangements for alignment with commercial policy, financial objectives, and revenue recognition requirements.
- Administer approval workflows, escalating non-standard transactions and complex deal structures while maintaining visibility into high-priority opportunities.
- Partner with Sales, CS, Finance, Legal, and RevOps to support renewal strategy, retention, expansion, and successful execution of commercial agreements.
- Identify inefficiencies within the quote-to-cash lifecycle and develop scalable, repeatable processes that improve operational consistency and audibility.
- Track Deal Desk and renewal performance metrics, analyze trends, and leverage insights to drive continuous process improvement.
- Evaluate AI-powered tools and automation to streamline quoting, approvals, contract review, and deal analysis while championing a continuous-improvement mindset.
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