Senior Deal Desk Analyst
New
E
EveLegal Technology, SaaS
Remote - US; Mountain or Central time zone preferred, or Bay Area hybrid, Mountain, CentralFull-TimeSenior
Salary110,000 - 180,000 USD per year
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Job Details
- Experience
- 5+ years
- Required Skills
- SalesforceCRMHubSpot
Requirements
- 5+ years of total experience incorporating both Operations and execution; in deal desk, sales operations, Renewals Operations, commercial operations, or a related function in a high-growth B2B SaaS environment.
- Proven track record turning undefined, manual processes into repeatable, scalable and repeatable automated processes.
- Hands-on experience with CPQ tools (DealHub preferred), CRM platforms (HubSpot or Salesforce).
- Strong financial acumen: comfortable with deal modeling, margin analysis, discount governance, and revenue recognition principles.
- Understanding of SaaS revenue retention concepts, including GRR, NRR, renewal forecasting, and the commercial drivers of retention and expansion.
- Experience leveraging AI-powered tools and automation to improve operational efficiency, streamline workflows, and support scalable business processes.
- Ability to communicate complex commercial topics clearly and effectively to a variety of stakeholders, adapting messaging to the needs of different audiences.
- Demonstrates initiative and sound judgment, with the ability to move work forward and make thoughtful decisions in evolving or ambiguous situations.
Responsibilities
- Manage deal workflows across new business, renewals, and expansions from intake through booking, ensuring accuracy, compliance, and timely execution.
- Review pricing, discounting, contract terms, and billing arrangements for alignment with commercial policy, financial objectives, and revenue recognition requirements.
- Administer approval workflows, escalating non-standard transactions and complex deal structures while maintaining visibility into high-priority opportunities.
- Partner with Sales, CS, Finance, Legal, and RevOps to support renewal strategy, retention, expansion, and successful execution of commercial agreements.
- Identify inefficiencies within the quote-to-cash lifecycle and develop scalable, repeatable processes that improve operational consistency and audibility.
- Track Deal Desk and renewal performance metrics, analyze trends, and leverage insights to drive continuous process improvement.
- Evaluate AI-powered tools and automation to streamline quoting, approvals, contract review, and deal analysis while championing a continuous-improvement mindset.
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