Sales Engineer Associate
This is a remote U.S.-based roleFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 2–5 years
- Required Skills
- Project ManagementSalesforceSaaSEHR
Requirements
- 2–5 years of experience in healthcare technology, SaaS, EHR/EMR systems, technical support, implementation, or solution consulting.
- Strong written communication and documentation skills with attention to clarity, structure, and accuracy.
- Experience working with technical or operational workflows, including process mapping or systems documentation.
- Strong organizational and project management abilities with the capacity to manage multiple priorities.
- Analytical and problem-solving mindset with the ability to translate complex workflows into structured outputs.
- Experience supporting RFP, RFI, or technical proposal processes is strongly preferred.
- Familiarity with healthcare systems such as EHR, EMR, RCM, or practice management platforms is a plus.
- Exposure to tools such as Salesforce, Google Workspace, or presentation/design platforms is beneficial.
- Strong collaboration skills with the ability to work effectively across technical and business teams.
Responsibilities
- Maintain, update, and enhance sales demo environments and datasets to ensure accurate representation of real-world healthcare workflows.
- Support RFP, RFI, security questionnaire, and technical response processes by gathering inputs, maintaining response libraries, and ensuring consistency.
- Document customer workflows, technical requirements, and business processes through clear mapping, writing, and structured analysis.
- Assist in managing demo readiness, product updates, and technical asset preparation for enterprise sales initiatives.
- Coordinate across Sales Engineering, Product, Marketing, and Customer Success teams to ensure alignment on technical content and messaging.
- Build and maintain repositories of playbooks, documentation, and reusable technical resources to improve scalability.
- Identify opportunities to improve operational workflows, efficiency, and consistency across the Sales Engineering function.
- Support research on product capabilities, integrations, and healthcare technology requirements to enhance solution accuracy.
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