- Administer monthly and quarterly commission calculations for customer-facing teams, ensuring accuracy and on-time payout.
- Maintain compensation plan documents, quota assignments, and crediting rules in the compensation tool.
- Manage monthly sales data reviews in the CRM, checking amounts, assignments, and dates that drive compensation payouts.
- Partner with Finance and Payroll to validate payouts, reconcile bookings against closed-won data, and resolve discrepancies.
- Respond to commission statement questions and investigate crediting disputes, split requests, and plan exceptions.
- Build and maintain attainment, accelerator, and payout forecasting reports.
- Provide backup deal desk support, including quote creation and review, and help structure non-standard deals.
- Review deals for policy compliance and flag risks to deal desk leadership.
- Build CRM and compensation-tool dashboards and reports, and identify opportunities to automate manual workflows.
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