Senior Program Manager (Victim Witness Services)
New
Based in United StatesFull-TimeSenior
Salary not disclosed
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Job Details
- Experience
- 9+ years
- Required Skills
- Microsoft Office Suite
Requirements
- Bachelor’s degree in Criminal Justice, Psychology, Social Work, Sociology, or related field
- 9+ years of specialized experience in victim services, law enforcement program support, or related social services coordination
- Strong understanding of victim-witness assistance frameworks, federal statutes, and law enforcement operational procedures
- Experience working with multi-agency ecosystems including federal, state, tribal, and community organizations
- Knowledge of crisis intervention, victim support services, compensation programs, and notification systems
- Ability to design and deliver training programs, workshops, and stakeholder briefings
- Strong analytical skills with ability to evaluate program effectiveness and develop improvement strategies
- Excellent communication skills, including drafting technical documentation and stakeholder communications
- Ability to work under pressure, manage competing priorities, and meet strict deadlines
- Proficiency in Microsoft Office Suite and standard collaboration tools
Responsibilities
- Lead the development and maintenance of comprehensive service catalogs and stakeholder contact networks across federal, state, tribal, local, and nonprofit organizations supporting victim-witness services
- Conduct research and serve as a liaison to identify and coordinate relevant social service and victim support resources
- Assess agency needs and develop outreach strategies to strengthen engagement across the victim services ecosystem supporting the United States Marshals Service
- Design, organize, and deliver training programs in alignment with federal victim assistance requirements and approved training frameworks
- Develop guidance materials, technical documentation, and decision papers addressing complex programmatic and policy issues
- Analyze victim services operations to identify gaps, propose solutions, and provide technical assistance to leadership teams
- Represent the program in meetings, conferences, and interagency forums to promote alignment and collaboration
- Support compliance with federal victim legislation, reporting requirements, and operational standards
- Assist in preparing responses to congressional inquiries, executive agencies, and public requests
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