Esperta Health

Esperta Health specializes in treatments of diabetic foot ulcers, arterial wounds, lymphedema, bed sores, and venous ulcers.

1-50 employees

Founded 2015

Medical

Private Company

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Medical Hospital Wellness Health Care Diabetes

Remote-First Company

This company operates with a remote-first culture, allowing team members to work from anywhere.

Open Positions1

United StatesFull-TimeHealthcarePosted

Customer Service Representative

Respond promptly and professionally to inbound customer inquiries via phone, email, or chat.
Provide accurate information about Esperta Health's healthcare and wound care services.
Schedule, reschedule, and confirm patient appointments efficiently.
Document interactions and update patient records in electronic systems accurately.
Collaborate with internal teams including clinical and billing departments to ensure seamless patient care.
Address and resolve customer issues or escalate as necessary for timely solutions.
Maintain compliance with HIPAA and other privacy regulations.
Perform additional administrative tasks as required to support remote operations.

Communication SkillsCustomer serviceMicrosoft Office Suite

About Esperta Health

Esperta Health is transforming wound care, making expert treatment accessible to everyone, no matter where they are. We deliver exceptional in-home and virtual wound management programs, driven by specialized physicians, advanced practitioners, and nurses. Our data-informed, evidence-based approach ensures responsive treatment plans for complex wounds like diabetic foot ulcers and pressure injuries. You join a mission to heal 71% of wounds within 90 days, significantly outperforming industry standards.

How We Work

You will thrive in a remote-first environment, working independently while collaborating with diverse teams. We champion an inclusive workplace where every employee can contribute meaningfully. Decision-making is supported by a commitment to data and evidence, ensuring the best outcomes for our patients.

Technology at Esperta Health

You build and leverage innovative technology that integrates evidence-based guidelines with decision logic. Our mobile and virtual platforms make expert care accessible, utilizing AI-driven wound care technology to deliver real-time treatment plans. This means you help solve the complex challenge of standardizing wound care while continuously improving healing outcomes.

Why Join Us

Drive impactful change by making expert wound care accessible through innovative technology.
Work in a remote-first environment, offering flexibility and autonomy in your role.
Contribute to a team that consistently outperforms industry benchmarks for wound healing.
Collaborate with specialized medical professionals and leverage data for better patient outcomes.

Benefits & Perks

Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Paid Time Off (Vacation, Sick & Public Holidays)
Training & Development
Work From Home

Tech Stack

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