Liability IME Operations Specialist
New
USFull-TimeMiddle
Salary not disclosed
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Job Details
- Required Skills
- Critical thinkingQuality Assurance
Requirements
- Associate’s or Bachelor’s degree preferred
- Experience in healthcare, insurance, or claims-related operations strongly preferred
- Prior exposure to technology-enabled workflow or case management systems
- Strong written and verbal communication skills
- High attention to detail with strong proofreading and quality assurance abilities
- Excellent time management and ability to prioritize multiple active cases
- Comfortable working independently in a structured, deadline-driven environment
- Strong computer literacy and typing proficiency
- Critical thinking and problem-solving skills
Responsibilities
- Intake and verify new cases, reviewing referral information and entering data into internal systems
- Identify missing or incomplete information and coordinate with clients to resolve gaps in case documentation
- Organize and prepare medical records, including document listings and special handling requirements
- Assign and schedule cases to appropriate physicians based on availability, jurisdiction, expertise, and conflict-of-interest rules
- Monitor case progress to ensure deadlines and turnaround times are consistently met
- Conduct detailed quality reviews of completed medical reports to confirm accuracy, completeness, and compliance with client requirements
- Communicate with physicians and clients to clarify report content, resolve issues, and provide case updates
- Format and finalize reports while ensuring adherence to QA standards and documentation protocols
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