Receivables Support Representative
P
PavagoFinance Operations
Mexico. Colombia. Brazil. Costa Rica. Jamaica, U.S. Business HoursFull-TimeMiddle
Salary not disclosed
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Job Details
- Required Skills
- SalesforceProblem SolvingData entryCRM
Requirements
- Experience in Accounts Receivable, Collections, and Billing support.
- Experience in Customer account management.
- Experience handling high-volume calls and emails.
- Experience with customer payment follow-ups and billing investigations.
- Familiarity with Salesforce and CRM systems.
- Strong communication skills and problem-solving ability.
- Strong attention to detail.
- Ability to work remotely during U.S. business hours.
Responsibilities
- Execute daily outbound collections through phone calls and emails.
- Resolve billing issues and payment discrepancies.
- Manage receivables cases and maintain CRM accuracy in Salesforce.
- Provide professional customer communication regarding payments and account status.
- Coordinate with internal teams to resolve billing errors.
- Identify opportunities to improve collections efficiency and auto-pay adoption.
- Maintain disciplined collections follow-up cadence.
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