Nuvei

Nuvei is a fintech company offering a modular, flexible platform for payments, payouts, card issuing, banking, and risk/fraud management.

1001-5000 employees
Founded 2003
Financial Services
Public Company

Open Positions4

If based elsewhere in CanadaThe role will be remote.Full-TimeFinTechPosted
  • Answer inbound customer service and technical support calls from our merchants.
  • Leverage documentation and support resources to perform with precision.
  • Rely on professionalism and tact to resolve occasionally critical or difficult situations.
  • Ensure timely and effective resolution of merchant requests.
  • Identify trends and report them to promote continuous process improvement.
  • Perform any other related tasks deemed essential to the company's success and our merchants' satisfaction.
  • Travailler par équipes de 7,5 heures – nous exigeons une disponibilité 24 heures sur 24, 7 jours sur 7, y compris les week-ends et/ou les jours fériés
MS Office
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About Nuvei

Nuvei is a global fintech company that provides payment technology solutions to businesses worldwide. Founded in 2003, Nuvei empowers companies to accept next-generation payments, offer diverse payout options, and manage financial services through one integration. They operate in over 200 markets, supporting 150 currencies and more than 700 alternative payment methods. Nuvei processes over $200 billion in annual transaction volume, helping businesses of all sizes succeed locally and globally.

How We Work

Nuvei fosters a culture that prioritizes solving complex problems and continuous product improvement. They are dedicated to relentless customer service and believe in empowering employees to be their authentic selves. Employee reviews highlight a comfortable, relaxed environment, good work culture, regular company events, and a promoted work/life balance. Nuvei aims to create an environment where people find interesting work, collaborate with colleagues they appreciate, and have opportunities for wealth creation.

Engineering at Nuvei

Nuvei's technology focuses on modularity, flexibility, and scalability to meet the evolving demands of global payments. They provide a full-stack payments platform that manages the entire payment lifecycle, from authorization to settlement and reconciliation. Nuvei's approach allows merchants to integrate specific tools like 3D Secure or instant payouts without replacing their existing systems, enabling rapid deployment and lower integration costs. They leverage AI-powered tools for authorization optimization, including decline recovery and smart routing, to enhance transaction success rates and minimize fraud. Their platform supports over 10,000 transactions per second, catering to high-volume e-commerce and fintech clients.

Why Join Us

  • Shape the future of global payments, transforming how businesses connect with customers in over 200 markets.
  • Tackle complex challenges with a focus on continuous innovation and product improvement.
  • Work in a collaborative environment that values your authentic self and promotes work-life balance.
  • Join a growing fintech leader that processes over $200 billion in annual transactions.
  • Contribute to cutting-edge payment solutions, including next-gen payments and fraud management.

Benefits & Perks

  • Relaxed, comfortable work environment.
  • Good work culture.
  • Regular company events.
  • Promoted work/life balance with a 37.5-hour work week.
  • Opportunity for remote work (90% from home mentioned by some employees).
  • Comprehensive health benefits (though some employees note basic coverage for a monthly fee).

Tech Stack

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