Patient Care Coordinator
New
L
LimitlessliHealthcare
Manila, PH / Cebu City, PH / Davao City, PH / India / Nigeria, US Eastern Standard Time (EST) – 10AM - 2PM or 11AM to 3PMPart-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 1+ years
- Required Skills
- Problem SolvingCustomer service
Requirements
- 1+ years of experience in a customer experience or patient-facing role
- Healthcare industry background
- Interest in women’s health
- Proficiency with multiple software systems
- Strong verbal and written communication skills
- High attention to detail and organizational skills
- Ability to work in a fast-paced, ambiguous startup environment
- Reliable computer, noise-cancelling headset, second monitor, and stable internet connection
- Must have a backup internet connection
Responsibilities
- Own patient navigation end-to-end including scheduling and follow-ups
- Serve as the primary point of contact via text, email, and phone
- Conduct patient outreach to convert referrals into appointments
- Track imaging and testing orders to ensure completion
- Maintain expertise in breast health screening and risk assessment
- Coordinate care journeys with specialists and imaging centers
- Streamline EMR processes and resolve registration or claims issues
- Perform insurance estimates and verify patient responsibility
- Execute pre-visit authorization workflows
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