Warranty and Refund Administrator
New
PhilippinesFull-TimeMiddle
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Experience
- 3+ years
- Required Skills
- Microsoft ExcelCRM
Requirements
- 3+ years of experience in warranty, claims processing, or service operations
- Strong attention to detail and accuracy
- Experience with CRM systems
- Strong communication and problem-solving skills
- Proficiency in Microsoft Excel
Responsibilities
- Review and validate refund requests submitted by Tier 1
- Ensure accuracy of customer details, proof of purchase, eligibility, and refund amounts
- Review and process warranty claims submitted by ASPs
- Validate labor, parts, and supporting documents against warranty policies
- Register and onboard new Authorized Service Providers in Call Experts CRM
- Prepare and submit weekly warranty and refund claim payroll
- Provide support for Call Experts CRM
- Ensure all transactions meet internal policies and audit requirements
View Full Description & ApplyYou'll be redirected to the employer's site
