Sales Support Administrator
G
GophermodsIT Tech Repair
Location: Philippines, 8:00 AM – 4:00 PM CSTFull-TimeMiddle
Salary not disclosed
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Job Details
- Required Skills
- SalesforceMicrosoft OfficeData entryCRMHubSpotGoogle Workspace
Requirements
- Strong attention to accuracy in data entry and documentation.
- Clear and professional written and verbal communication skills.
- Ability to manage multiple tasks, systems, and deadlines simultaneously.
- Comfortable working autonomously in a virtual environment.
- Strong prioritization skills.
- Experience with CRM platforms (e.g., HubSpot, Salesforce).
- Prior experience in a sales support or administrative role preferred.
- Familiarity with IT repair or managed services industry.
- Proficiency in email management and standard business tools (Google Workspace, Microsoft Office).
Responsibilities
- Maintain accurate and up-to-date records within the CRM system.
- Triage and qualify incoming leads in a timely manner.
- Perform data enrichment on new leads to ensure complete information.
- Schedule and set up all sales calls and appointments.
- Prepare and send quotes for IT repair services.
- Follow up on outstanding quotes.
- Build, refine, and document standard operating procedures (SOPs).
- Facilitate the onboarding process for new clients.
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