Onboarding & Security Assurance Specialist
New
T
Talent FirstCybersecurity
Remote – LATAM; Location: Chile / Colombia / PeruFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- Fluent English
- Experience
- 3–5+ years
- Required Skills
- Project ManagementCybersecuritySalesforceCustomer SuccessSaaS
Requirements
- 3–5+ years of experience in technical onboarding, implementation, deployment, or solutions engineering.
- Experience leading deployment, configuration, and integration projects for SaaS platforms.
- Strong understanding of cybersecurity concepts.
- Proven ability to work directly with customers in a technical advisory capacity.
- Fluent English communication skills (written and verbal).
- Experience identifying and mitigating security risks across customer environments.
- Familiarity with Salesforce or similar CRM/customer management platforms.
- Strong project management, organizational, and execution skills.
Responsibilities
- Own and execute the end-to-end onboarding journey, from post-sale handoff through onboarding completion.
- Lead technical deployments, platform configuration, integrations, and feature activation.
- Deliver onboarding workshops, training sessions, and enablement programs.
- Identify onboarding risks and proactively drive resolution.
- Guide customers on secure platform configuration and cybersecurity best practices.
- Partner with Customer Success Managers to ensure a seamless transition.
- Define and optimize onboarding methodologies, playbooks, and best practices.
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