Customer Support Specialist
New
Must be located within the United StatesFull-TimeEntry
Salary20 USD per hour
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Job Details
- Languages
- English
- Required Skills
- TroubleshootingCustomer support
Requirements
- Located within the United States
- Fluent in speaking, writing, and reading the English language
- Reliable Internet connection and computer
- Positive, professional attitude
- Passion for helping others
- Ability to work independently in a distraction-free home office
Responsibilities
- Responding to customer inquiries via phone, email, and/or chat
- Providing fast, friendly, and professional assistance
- Troubleshooting product and service issues to find optimal solutions
- Maintaining detailed and accurate records of customer interactions
- Staying up to date on client products, services, and policies to provide accurate information
- Collaborating with teammates and sharing feedback to continuously improve the customer experience
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