Deal Commercial Strategy & Operations Lead
New
R
RemoteHR Technology
We will prioritise applications from EMEA and AMERFull-TimeLead
Salary48,000 - 162,000 USD per year
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Job Details
- Languages
- English
- Experience
- 5+ years
- Required Skills
- Artificial IntelligenceSalesforce
Requirements
- 5+ years of experience in Deal Desk, Sales Operations, Revenue Operations, or related function in Enterprise SaaS/B2B
- Previous Lead or Supervisor experience
- Track record of handling complex deal structure, pricing, and contract exceptions
- Understanding of Quote-to-Cash processes, revenue recognition principles, and order management
- Hands-on knowledge of Salesforce (SFDC) and CPQ systems
- Ability to engage and influence senior stakeholders across Go-to-Market, Legal, and Finance
- Data-driven with ability to turn deal trends into clear recommendations
- Excellent written and spoken English
- Demonstrated automation and AI capabilities
Responsibilities
- Act as the team's operational leader and the Senior Manager's closest extension
- Represent the Senior Manager in cross-functional forums with Sales VPs and Sales Leadership
- Serve as a senior point of contact and escalation for complex deals, non-standard pricing requests, and contract exceptions
- Oversee deal approval processes and pricing compliance
- Ensure the team maintains SLA standards
- Act as the eyes and ears of the Sales team to identify deal friction
- Own the working relationship with Legal and Finance
- Develop and maintain deal playbooks and sales enablement resources
- Build and scale automated workflows
- Track Deal Desk performance metrics and deal trends
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