Deal Commercial Strategy & Operations Lead
New
R
Remote - Referral BoardHR Platform / SaaS
AMER | South America | EMEAFull-TimeLead
Salary48,000 - 162,000 USD per year
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Job Details
- Languages
- English
- Experience
- 5+ years
- Required Skills
- Artificial IntelligenceData AnalysisSalesforce
Requirements
- 5+ years of experience in Deal Desk, Sales Operations, Revenue Operations, or related function in Enterprise SaaS/B2B.
- Proven deal desk operator with experience in deal structure, pricing, and contract exceptions.
- Strong understanding of Quote-to-Cash processes and revenue recognition principles.
- Deep hands-on knowledge of Salesforce (SFDC) and CPQ systems.
- Excellent written and spoken English.
- Experience troubleshooting and workflow optimization.
- Ability to engage and influence senior stakeholders across GTM, Legal, and Finance.
- Strong data analysis skills.
- Demonstrates strong automation and AI capabilities.
Responsibilities
- Act as the team's operational leader and the Senior Manager's closest extension.
- Represent the Senior Manager in cross-functional forums with Sales VPs and Sales Leadership.
- Serve as a senior point of contact and escalation for complex deals.
- Oversee deal approval processes and pricing compliance.
- Ensure the team maintains SLA standards.
- Act as the eyes and ears of the Sales team to identify deal friction and risks.
- Own the working relationship with Legal and Finance.
- Develop and maintain deal playbooks and sales enablement resources.
- Build and scale automated workflows.
- Track Deal Desk performance metrics and translate data into recommendations.
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