Onboarding and Mobility Operations Lead
New
R
Remote - Referral BoardHR Technology
GlobalFull-TimeLead
Salary35,250 - 89,250 USD per year
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Job Details
- Languages
- English
- Required Skills
- Project ManagementStakeholder managementProcess improvementChange Management
Requirements
- Demonstrated capability to operate independently in global operations.
- Experience supporting cross-functional HR lifecycle operations.
- Strong technical expertise in HR and operations systems.
- Hands-on experience with workflow automation, system configuration, and integrations.
- Experience translating operational requirements into system or automation enhancements.
- Proven ability to manage projects from initiation through execution.
- Excellent communication, influencing, and conflict management skills.
- Understanding of asynchronous work in distributed teams.
- High level of English proficiency, written and spoken.
- Demonstrated AI fluency.
Responsibilities
- Investigate and help resolve complex operational challenges across global operations.
- Partner with stakeholders to ensure operational issues are resolved effectively and sustainably.
- Collaborate with the manager to deliver projects on system optimization and workflow automation.
- Provide structured recommendations to Product and Engineering for system and tooling enhancements.
- Support onboarding specialists during escalations and perform incident analysis.
- Act as a first-line escalation owner for operational issues.
- Design and implement initiatives to improve HR processes, SOPs, and metrics.
- Analyze and execute technical improvements within onboarding and mobility-adjacent systems.
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