Roofing Support Trainee
New
Philippines, 8:00 AM - 5:00 PM CST (USA)Full-TimeEntry
Salary22,000 - 27,500 PHP per year
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Job Details
- Languages
- English
- Experience
- 1-2 years
- Required Skills
- Project ManagementMicrosoft ExcelCustomer serviceCRM
Requirements
- Associate or bachelor’s degree in communications, engineering, business management, or a related field.
- 1-2 years of proven work experience in customer service, construction, real estate, or sales-related roles.
- Strong verbal and written English communication skills.
- Proficiency in Microsoft (e.g., Excel, PowerPoint) and Google applications.
- Basic knowledge of blueprint reading and construction software.
- Exposure to CRM tools for lead management.
- Familiarity with estimation software (e.g., Xactimate, Hover, AccuLynx) is a plus.
Responsibilities
- Support in analyzing blueprints and technical specifications to understand project requirements.
- Support contract preparation by drafting proposals and agreements for roofing projects.
- Utilize related roofing software & tools to streamline project planning, management, and documentation.
- Generate leads and set appointments for roofing consultations with potential customers.
- Respond to customer inquiries regarding services, pricing, and project timelines via phone, email, or chat.
- Communicate effectively with project managers, suppliers, and clients to ensure seamless coordination.
- Research roofing materials, industry standards, and regulations to stay informed on best practices.
- Develop reports, summaries, and cost breakdowns to assist in project tracking and decision-making.
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