Senior Operations Manager, DTC E-Commerce

H
HyprworkE-Commerce
Argentina. Colombia. Mexico. Spain. Poland. Portugal, 8am–12pm EST collaboration windowFull-TimeManager
Salary not disclosed
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Job Details

Experience
3+ years
Required Skills
ShopifyMicrosoft Excel

Requirements

  • 3+ years of experience in e-commerce operations.
  • Strong background in cross-border logistics and US-bound supply chains.
  • Hands-on experience with Shopify backend management.
  • Experience managing 3PL vendors and negotiating with partners.
  • Experience in demand planning and inventory management in a DTC context.
  • Advanced Microsoft Excel skills including pivot tables and complex formulas.
  • Strong analytical mindset for building forecasts and interpreting KPIs.
  • Ability to work effectively in a remote-first, async environment.
  • Experience collaborating across multiple time zones.

Responsibilities

  • Manage Shopify backend including product setup, pricing, and storefront integrity.
  • Build and maintain demand forecasts based on sales velocity and seasonality.
  • Monitor inventory levels for 20+ SKUs and manage replenishment.
  • Coordinate daily order fulfillment with 3PL partners to ensure SLA compliance.
  • Negotiate pricing and lead times with logistics and supplier partners globally.
  • Act as operational contact for marketing team to confirm campaign readiness.
  • Oversee cross-border logistics for US-bound shipments.
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